FAQs
What is Lakdiv Auckland?
Lakdiv Auckland is a New Zealand-owned retailer specialising in authentic Sri Lankan groceries and household products. We offer a wide selection of quality food, beverages, spices, frozen products, health and beauty products, kitchenware and everyday essentials. Customers can shop in-store, order online for nationwide delivery or use our convenient Click & Collect service.
Where is Lakdiv Auckland located?
Our retail store is conveniently located at:
Lakdiv Auckland
54 Queens Road
Panmure
Auckland 1072
New Zealand
What are your store opening hours?
We're open 7 days a week.
| Day | Opening Hours |
| Monday to Sunday | 9:00 am – 9:00 pm |
Our trading hours may vary on selected public holidays. Any changes will be announced on our website and social media pages.
Can I order online from anywhere in New Zealand?
Yes. We deliver shelf-stable groceries and household products throughout New Zealand. During checkout, you can choose either Home Delivery or Click & Collect from our Panmure store.
Do I need to create an account before placing an order?
No. You can complete your purchase as a guest. Creating a free account simply makes future shopping quicker and more convenient.
What are the benefits of creating a Lakdiv Auckland account?
Creating an account allows you to enjoy a faster checkout experience, save multiple delivery addresses, view your previous orders, save favourite products, reorder items quickly and access the Lakdiv Rewards Programme.
How do I update my account details or reset my password?
You can update your personal details by logging into your account. If you've forgotten your password, simply select Forgot Password on the login page and follow the instructions to securely reset it.
How do I place an online order?
Shopping online is easy.
- Browse our products.
- Add your selected items to your shopping cart.
- Proceed to checkout.
- Choose Home Delivery or Click & Collect.
- Complete your secure payment.
- Receive your order confirmation by email.
How will I know if my order has been successfully placed?
Once your order has been completed, you'll receive an order confirmation email. If you don't receive it within a few minutes, please check your Junk or Spam folder before contacting us.
Can I change or cancel my order after placing it?
If your order has not yet been packed, we'll do our best to help. Please contact us as soon as possible. Once your order has entered the packing or dispatch process, changes or cancellations may no longer be possible.